Came in for a routine oil change and tire rotation. I had an appointment set up. Upon arrival I was greeted promptly by a service writer and he took care of me quickly. My wife and I waited for our Silverado to be finished in the customer waiting area. Very nice area. Work was completed timely at a great price. Excellent dealer and service.
I was impressed with how Terry (our salesman) handled us. He was not pushy or trying to direct us in a certain direction like most salesman i've encountered. He gave us our space and when we narrowed it down he was there to help us. Ill be purchasing my next vehicle with them!
We spent a total,of 7 1/2 hours at the dealership. We finally bought the 2019 Equinox that we came to see at 10 AM. To make a long story short, Tim had to get involved and we finally bought the Equinox. Tim made the deal happen by getting involved. Reese also did his best to find alternative Equinox's.
We searched online and found a used Traverse that we were interested in, Kayson immediately reached out to us and was very helpful. Peyton then called us and informed us that they had a brand new 2019 traverse which was more of what we were looking for and wanting! We bought the 2019 and they were very friendly and not pushy whatsoever! John was very hospitable and Josh was amazing in the Financial part! Highly recommend this dealership whether buying new or used!
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole Bob Howard Chevrolet sales team would like to thank you for coming in and we hope to see you again in the near future.
Right now, my truck is in for a transfer case replacement. Service is excellent. I was given a loaner for today and weekend if needed. I have had my truck in for service many times in the past. I am very pleased with the customer service and the work performed. I trust Bob Howard Chevrolet and the team at Bob Howard. I will purchase my next new chevy truck at Bob Howard Chevrolet.