1294 Reviews Found
Business Response
Glad we could help you out!
Confirmed Service Customer
My service rep was great and took care of all my need and concerns went way beyond the fact that I was having a hard time. He took care of every single thing.
Jason H.
OKLAHOMA CITY
Business Response
Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
Confirmed Service Customer
Everything was great but they shuttle was not available and I had to Uber to and from my errand while waiting for me car
Amy H.
EDMOND
Business Response
Amy, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Confirmed Sales Customer
Great purchasing experience from start to finish.
Grant M.
ST JOHN
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
Confirmed Service Customer
Advisor was easy to access and work was performed in a timely manner.
John C.
OKLAHOMA CITY
Business Response
Thank you for taking the time to share your feedback, John. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
Business Response
Thank you for this positive rating! Have a great day.
Business Response
Wow, it's experiences like yours that really keep us motivated! We do hope we can be of assistance in the future. Take care!
Confirmed Service Customer
Good experience. Car took much longer than expected to fix because part had to be ordered but probably should have not taken almost a week.
Jay B.
EDMOND
Business Response
Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Confirmed Service Customer
Service was prompt and staff were very nice
Francis M.
OKLAHOMA CITY
Business Response
Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Business Response
Steve, thank you for sharing this great feedback with us about your sales experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Confirmed Service Customer
My experience was a difficult one due to engine problems with my 2015 Silverado. The dealership repaired the engine valve lifters on one side and then the other side went out a few months later. long delays due to parts not being available and other issues caused this repair to take over a month. When done the engine was still vibrating and missing and the dealership worked to resolve this issue. The truck is now running properly and I hope the new engine parts will solve the problem. Both the Service Manager and his Service Advisors all worked with me in a very positive and professional manner during this very frustrating time. I will continue to have all my service done at Bob Howard Chevrolet and continue to purchase all my vehicles with them.
Michael S.
OKLAHOMA CITY
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future. Thank you again for the great review!
Confirmed Service Customer
The service department was very friendly and efficient in getting my Blazer in and the service done quickly. I would highly recommend.
Gary R.
MUSTANG
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Bob Howard Chevrolet
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Confirmed Service Customer
I was greeted by a service manager who quickly explained the process, went to the waiting area, and about 30 minutes later, I was on the road home.
Kristi W.
OKLAHOMA CITY
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Howard Chevrolet and we hope to see you again soon! Thanks again and have an amazing day!
Confirmed Service Customer
Immediately greeted with a very friendly advisor. After I told him I wanted the oils change and tire rotation, he advised me of was services will be needed soon. I said I planned on getting it done when I buy new tires next month, and he didnāt try to push anything on me like a salesman. I appreciate that. He told me that they were very busy and that it was likely going to take about an hour and a half. It took barely an hour. It was a very pleasant experience, as always.
Bj B.
EDMOND
Business Response
Bj, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Bob Howard Chevrolet. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Confirmed Service Customer
Professional, accommodating and timely.
Harold B.
OKLAHOMA CITY
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
Confirmed Service Customer
I have been a customer of the Bob Howard brand for many years across several makes. I continue to come for qualify of service and respect. I always brag to those within my circle/group about all you have done for me and my autos. Thank you for always keeping me and my family on the road...purchase and maintenance wise. Have an amazing New Year. Thank you
Kerry J.
OKLAHOMA CITY
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Bob Howard Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.
Confirmed Service Customer
Great attitude, great service. Coop was my service advisor, nice young manš
Kenneth B.
OKLAHOMA CITY
Business Response
Hello, thank you for your kind words and this wonderful review! We hope to see you soon!
Business Response
Hello, thank you for your kind words and this wonderful review! We hope to see you soon!