Steve, thank you for sharing this great feedback with us about your sales experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Immediately greeted with a very friendly advisor. After I told him I wanted the oils change and tire rotation, he advised me of was services will be needed soon. I said I planned on getting it done when I buy new tires next month, and he didn’t try to push anything on me like a salesman. I appreciate that. He told me that they were very busy and that it was likely going to take about an hour and a half. It took barely an hour. It was a very pleasant experience, as always.
Bj, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Bob Howard Chevrolet. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
I have been a customer of the Bob Howard brand for many years across several makes. I continue to come for qualify of service and respect. I always brag to those within my circle/group about all you have done for me and my autos. Thank you for always keeping me and my family on the road...purchase and maintenance wise. Have an amazing New Year. Thank you
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Bob Howard Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.
Trey was a great person to work with. He’s genuine, knowledgeable, and easy to work with. Our only complaint with our experience is the wait time. We had already been pre approved for a loan through our credit union and knew what vehicle we wanted; however, we were at the dealership for four hours, mostly waiting on others to answer questions or “deal” with us.
Mark- thank you for taking the time to write about your experience at our dealership. All of us at Bob Howard Chevrolet pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
Gary, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Marvin, thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again! We look forward to your next visit! Take care!
Hi, it is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to discuss this with you. Please reach out to us at (405) 463-9744 at your earliest convenience to discuss how we can turn your experience into a positive one.
Sherryl, thank you for taking the time to write about your experience at our dealership. All of us at Bob Howard Chevrolet pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
We would like to apologize for the experience that you had at our service department We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
Never received an email quote regarding issues I am having with my suburban after being told it was sent. Called the service department to have them resend the quote to find out they didn’t even inspect or right up any quote.
Thank you for your feedback and we apologize that we did not meet your expectations. We want to look into your situation and discuss options to correct any mistakes. Please contact us at your earliest convenience so we can work on a solution. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (405) 463-9744 so we can discuss your experience further. We look forward to hearing from you.