906 Reviews Found
Confirmed Service Customer
It took about two hours for an oil change and tire rotation even though I had an appointment.
Richmond H.
Okc
Business Response
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one.
Confirmed Service Customer
Able to schedule an appointment without issue. Was in and out very quickly on the day of my oil change.
Kendall L.
MUSTANG
Business Response
Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
Confirmed Service Customer
I appreciate Stormy going above and beyond in finding me a great offer to get some unplanned work done in my car prior to a trip. Thanks
Angela G.
OKLAHOMA CITY
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Business Response
Hello, we are glad we could help! If you have any further questions, please don't hesitate to reach out!
Confirmed Service Customer
I was very pleased with the everything related to this service visit. Taylor, Brandon and team took care of my needs with efficiency and accuracy. They also stayed in communication throughout the time m vehicle was in their hands.
Alvin M.
EDMOND
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Business Response
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
Confirmed Service Customer
I went in for my first oil/filter change on my 2020 Equinox. I arrived a bit before 1 pm as scheduled and it was a pleasant surprise the job was done before an hour had gone by! I expected it to take on longer when I heard they were short on some Technicians and that they seemed to be quite busy!
Anita L.
EDMOND
Business Response
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
Business Response
Thank you for taking the time to share your experience with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
Business Response
We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future.
Confirmed Service Customer
It was good. Took awhile, but at least everything was fixed that day
Renee R.
OKLAHOMA CITY
Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Confirmed Sales Customer
Cayson was very courteous and helpful. I felt very comfortable in making my purchase decision.
Efrain R.
OKLAHOMA CITY
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
Confirmed Service Customer
General manager compt my oil change after waiting 2 hrs. Not thier fault they got slammed and were short a service guy.
Glenn B.
BAKERSFIELD
Business Response
Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Confirmed Sales Customer
Nick Cross was extremely helpful and knowledgeable. The entire staff is friendly and outgoing. It was fun, and buying a new car usually isn���t for me.
Brian H.
EDMOND
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
Confirmed Service Customer
Service Advisor Brandon kept me informed and very courteous and I just couldn���t expect more
Ralph S.
JONES
Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Confirmed Service Customer
Seth was very nice and continued to look for a car that fit my wants and needs. I���m happy with my new car and the services I received.
Jessica W.
OKLAHOMA CITY
Business Response
Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Confirmed Service Customer
WAS CHARGED FOR AN EXPENSIVE PART THAT WAS NEEDED. I BROUGHT MY CAR BACK TWO ADDITIONAL TIMES LAST. TOTAL BILL WAS 727.00. LAST TECH RYAN THEY COULD TRY SOMETHING ELSE BUT IT WOULD COST ME $375.00 with no guarantees. Plus I was charged $89.00 for a new air conditioning belt. I believe Bob Howard should credit me back at least half of my bill.
Robert R.
OKLAHOMA CITY
Business Response
We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us so we can work with you to make this right.