Amy, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Steve, thank you for sharing this great feedback with us about your sales experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
My experience was a difficult one due to engine problems with my 2015 Silverado. The dealership repaired the engine valve lifters on one side and then the other side went out a few months later. long delays due to parts not being available and other issues caused this repair to take over a month. When done the engine was still vibrating and missing and the dealership worked to resolve this issue. The truck is now running properly and I hope the new engine parts will solve the problem. Both the Service Manager and his Service Advisors all worked with me in a very positive and professional manner during this very frustrating time. I will continue to have all my service done at Bob Howard Chevrolet and continue to purchase all my vehicles with them.
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future. Thank you again for the great review!
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Immediately greeted with a very friendly advisor. After I told him I wanted the oils change and tire rotation, he advised me of was services will be needed soon. I said I planned on getting it done when I buy new tires next month, and he didn’t try to push anything on me like a salesman. I appreciate that. He told me that they were very busy and that it was likely going to take about an hour and a half. It took barely an hour. It was a very pleasant experience, as always.
Bj, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Bob Howard Chevrolet. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
I have been a customer of the Bob Howard brand for many years across several makes. I continue to come for qualify of service and respect. I always brag to those within my circle/group about all you have done for me and my autos. Thank you for always keeping me and my family on the road...purchase and maintenance wise. Have an amazing New Year. Thank you
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Bob Howard Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.